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Terms of Service

Last Updated: [DATE]

Welcome to PrayanaAI. These Terms of Service ("Terms") govern your access to and use of our travel planning platform, website, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By creating an account, accessing, or using PrayanaAI, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and PrayanaAI.

If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Eligibility

You must be at least 13 years old to use our Services. If you are under 18, you must have parental or guardian consent. By using our Services, you represent and warrant that:

  • You meet the age requirements
  • You have the legal capacity to enter into these Terms
  • You will comply with all applicable laws and regulations
  • You have not been previously suspended or banned from our Services

3. Use License and Restrictions

3.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes.

3.2 Prohibited Uses

You agree not to:

  • Use our Services for any illegal or unauthorized purpose
  • Violate any laws, regulations, or third-party rights
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Services or servers
  • Use automated systems (bots, scrapers) without permission
  • Copy, modify, distribute, or reverse engineer any part of our Services
  • Transmit viruses, malware, or other malicious code
  • Impersonate any person or entity or misrepresent your affiliation
  • Harass, abuse, or harm other users
  • Collect or harvest personal information from other users

4. Service Description

PrayanaAI provides AI-powered travel planning services, including but not limited to:

  • Destination recommendations and information
  • Personalized itinerary creation
  • Travel search and discovery tools
  • Integration with third-party booking services
  • User-generated content and reviews

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice. We are not liable for any modification, suspension, or discontinuation of the Services.

5. User Accounts and Responsibilities

5.1 Account Creation

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary.

5.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is accurate and up-to-date

5.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at our discretion. You may delete your account at any time through your account settings.

6. User Content

6.1 Your Content

You retain ownership of any content you submit, post, or display on our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with providing our Services.

6.2 Content Standards

User Content must not:

  • Contain false, misleading, or inaccurate information
  • Violate any intellectual property rights
  • Be defamatory, obscene, or offensive
  • Contain spam or unsolicited commercial content
  • Violate any laws or regulations

6.3 Content Moderation

We reserve the right (but have no obligation) to monitor, review, and remove User Content that violates these Terms or is otherwise objectionable.

7. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and design, are owned by PrayanaAI or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not use our trademarks, service marks, or logos without our prior written consent. Any unauthorized use may violate intellectual property laws and these Terms.

8. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or integrations (e.g., booking platforms, map services). These are provided for your convenience only. We do not endorse, control, or assume responsibility for any third-party content or services.

Your interactions with third-party services are governed by their own terms and privacy policies. We are not responsible for any loss or damage resulting from your use of third-party services.

9. Payments and Fees

Certain features of our Services may require payment. If you choose to use paid features:

  • You agree to pay all applicable fees as described at the time of purchase
  • All fees are non-refundable unless otherwise specified
  • You authorize us to charge your payment method for all fees incurred
  • We may change our fees at any time with prior notice
  • You are responsible for all taxes associated with your purchase

10. Disclaimers and Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of accuracy, reliability, or completeness of content
  • Warranties that the Services will be uninterrupted or error-free
  • Warranties that defects will be corrected

We do not guarantee the accuracy or completeness of any travel information, recommendations, or third-party content. You are responsible for verifying all travel information before making any bookings or travel decisions.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRAYANAAI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Travel disruptions, cancellations, or changes
  • Damages resulting from use of third-party services
  • Any damages arising from your use or inability to use our Services

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM OR (B) $100.

12. Indemnification

You agree to indemnify, defend, and hold harmless PrayanaAI and its affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your User Content

13. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Services will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [JURISDICTION], without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of [ARBITRATION ORGANIZATION]. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PrayanaAI regarding our Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

17. Contact Us

If you have any questions about these Terms, please contact us:

Address

SIMPLE AI SOLUTIONS PRIVATE LIMITED
NO. 472/7, BALAJI ARCADE, A.V.S COMPOUND, EJIPURA
BANGALORE SOUTH, KORAMANGALA VI BK
BANGALORE-560095, KARNATAKA

Phone

+91 9632790625