Privacy Policy

Welcome to PrayanaAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel planning platform and services.

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your travel recommendations and experience
• Process your transactions and manage your account
• Send you updates, newsletters, and promotional materials
• Respond to your inquiries and provide customer support
• Analyze usage patterns and improve our platform
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations and enforce our terms

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include:

• Encryption of data in transit and at rest
• Secure authentication protocols (Firebase Authentication)
• Regular security assessments and updates
• Access controls and employee training
• Secure cloud storage infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activities on our platform. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

Types of cookies we use:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and choices
• Marketing Cookies: Track your browsing habits for targeted advertising

5. Third-Party Services

Our platform integrates with third-party services that have their own privacy policies. These may include:

• Google (Authentication, Maps, Analytics)
• Firebase (Authentication and Database)
• Payment processors
• Social media platforms
• Travel booking partners

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any information.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our platform
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly authorize us to share information

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to processing of your information for certain purposes

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: